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William J. Riley Plumbing & Heating Co Inc

📍 15 New England Way, Warwick, RI 02886 📞 (401) 738-1688 🌐 Website
4.6 (55 reviews)
Closed ⋅ Opens 7:30 AM
Plumber
Heating contractor

Review Summary

  • Positive experiences: Customers consistently praise Riley's for being responsive, reliable, professional, knowledgeable, and providing great service.
  • Specific compliments: Mentioned are the company's ability to handle difficult jobs, promptness, cleanliness, fair pricing, and willingness to go the extra mile.
  • Employee praise: Several employees are specifically mentioned and praised for their work, including Hank, Anthony, Dave, and Harry.
  • Repeat business: Many reviewers indicate they are long-time customers and would use Riley again for all plumbing needs.
  • Emergency service: The company is commended for its responsiveness to emergency calls, even on weekends.
William J. Riley Plumbing & Heating Co Inc thumbnail

4.6

(55 reviews)

5 ★89%
4 ★0%
3 ★2%
2 ★0%
1 ★9%

John S

Absolute awesome company. Recently had Riley replace a toilet flange and set a toilet in our old house. Toilet was in a unique and difficult place to position, however, Hank came up with a plan and made everything happen with superb results. I've used Riley over the years and they are always responsive and reliable. Their team is extremely professional and knowledgeable. A Team I'm glad I can rely on. Thanks again!

Derek Picard

December 7, 2024

My hot water tank developed a leak late afternoon and I called up Liz, gave her the info and they were here first thing in the morning with a new one. The guys were polite, careful with moving things in and out and cleaned everything up. They did a great a job. I am grateful to have found this company! This was my Christmas gift to the family lol.

Vanessa Carroll

I needed my water main valve replace, so my friend highly recommended this company. I am so happy he did. From the minute I called them until the job was done, I had nothing but great service. Anthony was the plumber who assisted and he was great. He called before he arrived and completed the job on time. Shout out to Pawtucket Water Supply Board, who came out quickly and are always so polite. Great service and great price. I recommend this company 100%.

Nicole Tsafos

Riley's plumbing is wonderful!!! They are sympathetic to the needs of their clients and willing to go the extra mile to help solve their problems. With the prospect of being without heat and hot water for multiple weeks vs. one, they worked very hard to fit us into their busy schedule by working overtime on another job for which we are so grateful!!! They also have integrity and fairly price their services no matter the client's situation. Lastly, they have the training and expertise to install and service Navien boilers, which is a skill that can be hard to find. We will definitely be return customers of Riley Plumbing and Heating! Thank you again for all your team did to help us. We greatly appreciate it. P.S. Special thanks to David Palmer, his team, and Liz!

Doug Bosch

Riley plumbing is prompt and always on time. That's a very big deal these days. Dave has been doing my annual boiler cleaning for many years now and I wouldn't consider calling anyone else. He is personable, good humored, efficient, tidy and thorough in his work. I call on Riley for all my plumbing needs anywhere in the house. They're awesome and reliable.

Alice Anderson

I recently had Riley's services. I could not be more pleased with the 2 men who came to my home. They were friendly, knowledgeable and professional. There is no doubt in my mind who I will call when I need another plumber. Great Services! Thank you.

Greg Hogan

What a great experience. Woke up this morning, no hot water. Called the emergency line on a Saturday of all days. Came out and took a look. Harry who came out does more plumbing than heating. Had an idea but couldn’t fix it. We were set to live with it til Monday. Dave took it upon himself, came out and got us up and running. Can’t say how appreciative we are for that kind of service! 2 of the nicest guys ever to deal with. What an awesome company to work with.

Lena Ciolfi Donley

Once again, Anthony and the team at William J. Riley did a superb job replacing a big cast iron drain/waste pipe located above an old cast iron sink in our basement. It was showing wear and needed attention since the life of that pipe was nearing its end. They were also able to remove the old cast iron sink. This company is the best. They are so honest and dependable and frankly, I would never call anyone else when a plumbing issue arises.